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Frequently Asked Questions

Sinaqua Waterless

In our industry, contracts often create unnecessary obligations and can be long, complex, and restrictive. These agreements typically force customers into commitments even when they don’t require service. For example, a beer garden with an outdoor seating area may not use that space in winter but would still be obligated to pay for services under a contract. By offering a contract-free service, we ensure that you only pay for what you actually need, without unnecessary long-term commitments.

Why are delivery, installation, and after-sales service free?

Service is included in our sales process because we stand behind our products. You only pay for the products you use—no additional fees for installation, delivery, or after-sales support.

What exactly does this service include?

Service is included in our sales process because we stand behind our products. You only pay for the products you use—no additional fees for installation, delivery, or after-sales support.

How much does the service cost?

Our service is free with product purchases. This includes:

  • Delivery
  • Replacements & Refills
  • Consultation & Support

The only charge applies to complete restroom cleaning, as this requires additional resources.

What is the key principle behind Sinaqua Waterless technology?

Our product range is based on three fundamental criteria:

Eco-Friendly Design: Products must save water, reduce electricity consumption, or provide other environmental benefits.

Hygiene & Safety: Our solutions are designed for high-traffic facilities, ensuring that users remain protected from pathogens when used correctly. Closed systems offer better hygiene than open ones.

Cost Efficiency: Our products help businesses save money.

  • Larger soap dispensers with refillable tanks are more cost-effective than single-use cartridge systems.
  • Waterless urinals eliminate the need for plumbing and flushing, reducing water bills and maintenance costs.

At Sinaqua Waterless, we focus on sustainability, hygiene, and cost savings, providing innovative and environmentally responsible solutions.

Enzyme-Based Urinal Screen – Hedgehog

The Hedgehog Enzymatic Urinal Screen is a urinal deodorizer and drain protector designed to eliminate odors and prevent clogs using biodegradable enzyme tablets.

How does the Hedgehog Urinal Screen prevent bad odors?

It contains natural enzymes that break down organic waste, neutralizing odor at its source instead of just masking it.

How does it help prevent drain clogs?

The enzyme tablets dissolve organic buildup, such as urine deposits and soap residues, keeping pipes clear and reducing maintenance costs.

How long does the Hedgehog Urinal Screen last?

Each screen is effective for approximately 30 days, depending on restroom traffic and usage.

Is the Hedgehog Urinal Screen safe for plumbing and the environment?

Yes, it is 100% biodegradable and does not contain harsh chemicals, making it safe for plumbing systems and eco-friendly.

Does it fit all urinals?

Yes, the flexible design allows it to fit standard waterless and regular urinals, making it a versatile solution.

How easy is it to install?

Simply place the screen inside the urinal with the enzyme tablet facing down, and it starts working immediately—no tools required.

Does it work with waterless urinals?

Yes, it is compatible with both waterless and regular urinals, helping to maintain hygiene and odor control in both systems.

Can it reduce restroom maintenance costs?

Absolutely! By preventing clogs and eliminating odor, it reduces the need for frequent deep cleaning and plumbing interventions, saving both time and money.

Where can the Hedgehog Urinal Screen be used?

It is ideal for shopping malls, airports, restaurants, office buildings, sports facilities, and schools, improving restroom hygiene and air quality.

Urinal Screen – EvoScreen

The EvoScreen Urinal Screen is a high-quality urinal deodorizer designed to eliminate bad odors, reduce splash-back, and improve restroom hygiene.

How does EvoScreen help prevent odors?

EvoScreen is infused with long-lasting fragrance and odor-neutralizing agents, which help maintain a fresh and pleasant restroom environment for up to 30 days.

Does the EvoScreen reduce splash-back?

Yes, its specially designed structure minimizes urine splash, keeping the urinal area cleaner and reducing maintenance needs.

How long does EvoScreen last?

Each screen is effective for 30 days, ensuring consistent odor control and hygiene.

What fragrances are available for EvoScreen?

EvoScreen comes in Lavender, Lemon, Mango, and Ocean scents, allowing businesses to choose the most suitable fragrance for their restrooms.

Is EvoScreen safe for all urinals?

  1. Yes, EvoScreen is designed to fit all standard urinals, including both waterless and regular models.

Does EvoScreen stain or leave residue?

No, EvoScreen is made from non-staining materials that do not retain dirt, ensuring a hygienic and clean urinal surface.

Where can EvoScreen be used?

EvoScreen is ideal for shopping malls, offices, restaurants, airports, gyms, and schools, helping to maintain a fresh and clean restroom environment.

How is EvoScreen installed?

Simply place the screen inside the urinal—it requires no tools or special setup, making it an effortless hygiene solution.

Why should businesses use EvoScreen?

By eliminating odors, reducing cleaning efforts, and providing a pleasant restroom experience, EvoScreen enhances customer and employee satisfaction while lowering maintenance costs.

Advanced Waterless Urinal Cartridge – Compatibility Nearly With Every Waterfree Urinal

The revolutionary Sinaqua Waterless Magma 3.0. cartridge is the heart of every 4,33’’ hole opening waterfree urinal.

What’s new on this cartridge

The Sinaqua Waterless Magma 3.0. sets a new standard for performance. The patent-pending valve inside the cartridge uses a highly engineered combination of ridged and elastomeric materials that allows urine to freely flow through then provides a positive seal for odor-free operation, even in plumbing systems with vacuum or oscillating pressure. In addition, the use of a sealing liquid is possible. Which generates this cartrididge to a cartridge with a tripple barrier system. This is a significant improvement over soft rubber valves that are found in other brands of waterfree urinals, which can fail to close and allow odor and gas to seep into lavatories.

Does it fit into other waterfree urinals

YES. The odor trap Magma 3.0. fits perfectly into the waterfree urinals of Falcon Waterfree Technologies, Sloan, Ideal Standard and Armitage Shanks as well into all 4,33’’ diameter spouts.

Does it prevent as well from the top

A filter within the Sinaqua Waterless Magma 3.0. cartridge prevents debris from entering the drain pipes, debris that may otherwise clog pipes within the building walls. The cartridge is not affected by bucket dumps or spray cleaning solutions at all.

How do I install the Magma 3.0 waterless urinal cartridge?

To install the Magma 3.0 cartridge, simply insert it into the urinal’s designated slot and lock it into place using the built-in locking mechanism. The cartridge can only be removed using the provided service key. The installation process takes approximately 3-5 minutes.

How long does the Magma 3.0 cartridge last?

The cartridge is designed to last for approximately 17,500 uses, depending on usage conditions. This ensures long-term performance while reducing maintenance frequency.

Does the cartridge require additional sealing liquid?

No, the Magma 3.0 cartridge comes with a pre-installed sealant (barrier liquid) that lasts throughout the cartridge’s lifespan. There is no need for additional refills or maintenance related to the sealing liquid.

How does the Magma 3.0 cartridge prevent odors?

The cartridge features a triple protection system, which physically traps urine sediments, blocks odors from escaping, and ensures a hygienic restroom environment. The built-in sealant further prevents bad smells from rising through the drainage system.

How do I clean and maintain the urinal when using the Magma 3.0 cartridge?

Regular cleaning can be done using a mild cleaner to wipe down the urinal. Avoid using harsh chemicals or excessive water, as the system is designed to function without water. The cartridge itself does not require cleaning—once its lifespan is reached, simply replace it with a new one.

Is the waterfree urinal cartridge recyclable?

Yes, the waterfree Urinal cartridge is 100%  recyclable as it is made entirely of ABS

Why has the urinal cartrdige such a price advantage?

It is our clear goal to make our products accessible worldwide. We consciously avoid unnecessary overhead costs and work with very strict workflow management.

Waterfree Urinal F-7000

The F-7000 Waterless Urinal operates without water by using a special cartridge that traps odors and allows urine to flow through while preventing backflow of gases and odors.

How much water does the F-7000 save annually?

A single F-7000 Waterless Urinal saves approximately 39,000 gallons of water per year, making it an eco-friendly and cost-effective solution.

Do waterless urinals smell bad?

No, the F-7000 is designed to be odor-free. Its Magma 1.0 and Magma 2.0 compatible cartridges use a sealing mechanism that prevents odor escape, ensuring a fresh restroom environment.

What maintenance does the F-7000 require?

Regular maintenance includes cleaning the urinal surface with non-abrasive cleaners and replacing the cartridge every 6 months, depending on usage.

Is the F-7000 easy to install?

Yes, the F-7000 is easy to install and does not require plumbing modifications, electricity, or additional water supply, making it an ideal choice for various facilities.

What types of businesses benefit from using the F-7000?

The F-7000 is perfect for shopping malls, restaurants, airports, office buildings, sports facilities, and schools, as it significantly reduces water consumption and maintenance costs.

How long does the cartridge last?

The Magma 1.0 and Magma 2.0 cartridges typically last between 15,000 to 20,000 uses, depending on restroom traffic.

Can the F-7000 be retrofitted into existing urinal systems?

Yes, it can be easily retrofitted into existing urinal plumbing, making it a seamless upgrade to a water-saving system.

Is the surface of the F-7000 hygienic?

Yes, the urinal is made from a nonporous, stainresistant material, preventing bacteria buildup and ensuring high hygiene standards.

How does switching to waterless urinals benefit my business financially?

By eliminating water usage and reducing maintenance needs, businesses save on utility bills, plumbing costs, and cleaning expenses, making the F-7000 a cost-efficient investment.

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